At Almanity Hoi An Resort & Spa, the safety and well-being of children is our top priority. We are deeply committed to safeguarding children and ensuring their protection from any form of exploitation or abuse. Our policies and practices are designed to create a secure and supportive environment for every child who visits or interacts with our resort.
Commitment to Reporting
We take any instance of child exploitation or abuse very seriously. Our team is trained to recognize the signs of abuse and is committed to promptly reporting any suspicious behavior. Should such a situation arise, it will be immediately reported to the Quang Nam Child Protection Center at 02353 527 777. We have established clear protocols to ensure that every report is managed with the highest level of urgency and confidentiality.
Safeguarding Policy
Our commitment to child protection is firmly embedded in our Children Protection Policy SOP-HR-055, which is accessible to all employees and stakeholders. This policy clearly outlines our dedication to child safeguarding and provides detailed procedures for reporting and responding to concerns related to child exploitation or abuse.
Staff Training and Awareness
We ensure that all our employees undergo comprehensive training on child safeguarding, which includes identifying and reporting potential abuse. This training is an integral part of our onboarding process and is regularly updated to maintain high levels of awareness and vigilance.
Continuous Improvement
At Almanity Hoi An Resort & Spa, we are committed to continuously improving our child safeguarding practices. We regularly review and enhance our policies and procedures based on assessments and feedback to ensure they remain effective and aligned with best practices.
Upholding Values
Our approach to safeguarding children is grounded in our core values of integrity, respect, and responsibility. We uphold these values in all our interactions and operations, ensuring that the rights and dignity of children are always protected.
By integrating this commitment into our Children Protection Policy, Sustainability Policy, and Staff Handbook, we ensure that our dedication to child safeguarding is visible and reinforced throughout our organization. We believe that every child has the right to a safe and secure environment, and we are devoted to upholding this fundamental principle at Almanity Hoi An.
Children Protection Policy SOP-HR-055
Objectives:
- To guide relevant parties in understanding and implementing regulations and policies to protect children.
Scope:
- This policy applies to all children worldwide, regardless of nationality.
Policy
I. Providing Services for Children
- Accommodation: Children under the age of 12 stay for free when sharing a room with parents or guardians.
- Supervision: Parents or guardians are responsible for the supervision and behavior of their children at all times within the hotel premises.
- Safety: Children must not be left unattended in guest rooms or public areas. They are not allowed to play alone in hallways, elevators, or other restricted areas for safety reasons.
- Dining: High chairs and children's menus are available at our on-site restaurants. Special arrangements for your child's dining needs can be made by informing our staff.
- Activities: We may organize family-friendly events and activities during your stay to create memorable experiences for children. Please contact our reception for detailed information.
II. Child Protection Policies
- Prohibition of Abuse: All forms of child violence, abuse, and child labor are strictly prohibited.
- Service Commitment: We are committed to providing full services for children, ensuring their comfort and safety.
- Reporting: Any suspected abuse or violence against children must be immediately reported to the BOD/ Manager on Duty and the authorities at 02353 527 777.
- Coordination with Authorities: We will report and coordinate with the authorities if any case of child abuse or violence is identified.
Please kindly see our Commitment To Safeguarding Children signed by our senior management
